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9/05/2014 Technology

Marriott Hotels, check-in and check-out become an App

Marriott Hotel
Marriott Hotel

There is good news for those who do not have a minute to waste, such as business travellers who have to optimise every hour of the day. Marriott Hotels has infact extended its mobile check-in and check-out to almost 500 hotels in all the world. The service, accessible to all those registered to the free Marriott Rewards loyaly programme, allows to directly operate from one's smartphone their check-in and check-out by connecting to the Marriott Mobile App, available for free for iPhone and Android.

Starting from 4pm of the day before arrival at the hotel, the members of Marriott Rewards receive a notification push related to the possiblity to check-in and a second message once the room is ready. At this point the guests can simply go to the dedicated desk at the mobile check-in to pick up their room key. At the end of the stay, a notice informs about the possibility of carrying out check-out, (at the moment, however, the law in Italy requires that the check-out is carried out in person at reception) after which an email address is requested to receive the bill. The information regarding payment are memorised within the users profile, thus avoiding to having to pass through reception.

So as to download the Marriott Mobile app from iTunes Store for Apple or from Google Play one has to connect to the website specifically created by Marriott, through which will be also possible to subscribe to the Marriott Rewards programme.

Using digital potential, Marriott Hotels has introduced a significant new development for business travellers. For example, the hotel group is redefining the concept of meeting, thanks to the platformed Meetings Imagined, and to the application Meeting Services App (Red Coat Direct) which allows to communicate with the hotel staff without leaving a meeting and a Workspace on Demand, the possiblity of easily booking spaces for any kind of meeting.


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