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10/07/2014 Statistics and MICE researches

Business travel, the future is mobile

Tap into mobile: managed travel in the digital economy
Tap into mobile: managed travel in the digital economy

Bookings through mobile are destined to grow exponentially in the next decade. Not only: mobile will influence the entire experience of the travellers, but it will also modify the way in which travel managers manage corporate trips. Travellers and travel manger, particularly, expect that bookings via mobile will increase significantly, reaching 25% of transactions carried out online by 2017. And, in the coming two years, double of the bookings done through mobile are expected.

This has been revealed by Tap into mobile: managed travel in the digital economy, the new study dedicated to the role of mobile in the management of travel that has been presented by Carlson Wagonlit Travel (CWT). The CWT research shows that both travellers and travel managers respect available travel services via mobile and the advantages that can be derived from them.

Neither travellers nor travel managers think, however, that mobile services can carry out a decrease of travel expenses; the main advantages through mobile, however, turn out to be the major ease of making business, productivity and the travellers' wellbeing. As a result of this, applications for travel management are becoming increasingly more sophisticated, and companies that are taking measures already will be able to obtain the major benefits, pushing travellers towards apps in line with their own travel policy.

The research has also highlighted that on average 62% of travellers already owns a corporate smartphone and that 55% of companies has already, or intends to start, a policy of Bring your own device (which allows employees of using their own personal devices). At a global level, travel managers consider that the potential impact of mobile on travel management is already very high, attributing to it 6.8 points in a scale of 1 to 10.


Statistics and MICE researches
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