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2/09/2014 Hotel and Location

Goodbye Keys. At the Hilton hotels, rooms are opened by smartphones

Hilton Sorrento Palace
Hilton Sorrento Palace

In an increasingly more technological world, even hotel chains cannot help but adapt. All to the advantage of travellers, especially business ones, who can manage not only their bookings, type of room, meeting rooms, but also check-in and check-out without even passing through the reception. Afterall, there is no key (or card) to return.

The new method is signed by Hilton Hotels, which opted to enhance its services to its clients, above all those business. Soon guests will be able to access different functions using their owm smartphone, both iPhone as well as Android, to open the doors to the rooms, check-in, choose and manage one's room. If the test phase will succeed, the possibility of choosing one's favourite room in the facilities of the six brands of the chain, as well as that of using one's smartphone as a key, will be operative from next year.

The Wall Street Journal reported that the hi-tech investment is of about 550 million dollars: an important budget, but Hilton International has planned to equip new options on all of its 4,200 properties around the world. In Italy, the group counts 19 facilities, some of which are well known and appreciated by the Mice market, such as the Rome Cavalieri, Hilton Molino Stucky Venice, Hilton Milan and Hilton Sorrento Palace.


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