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19/05/2017 Hotel and Location

ME Milan Il Duca, in Milan arrives the Aura Manager. Goodbye concierge, welcome team leader

 ME Milan Il Duca
ME Milan Il Duca

From the lobby to the digital age, the concierge has always been a reference point for guests in a hotel, be it businessmen or tourists. Today, however, this historic figure goes on pension and hands over its golden keys to a new heir: the Aura Manager. 

At the ME by Meliá, the most innovative brand of the hotel chain, there is in fact this new professional, a figure that is once again human, but in a new role, the same as that of the modern traveller who trusts the good outcome of his choices on the spot, as a real insider, keeping up with the times and the tendencies of every different destination. At Cabo, Cancun, Majorca, Madrid, London, Ibiza, Miami this is already a reality and, also at the Italian ME Milan Il Duca in Milan, the Aura Manager assists guests with every little detail of their stay, their favourite amenities according to their needs or created purposely for events in the city to the lights and the music in the room, from the luggage to be undone to the personalised mini-bar. At the ME Milan il Duca, the Aura Manager, Francesco Costa, can organise every single detail, since their arrival. 

Active 24 hours a day and at the head of an Aura Team of seven people, he is the real key to book the “places to be” in Milan, the cocktails and the unmissable dinners, the events, but also sports cars and to satisfy the most different needs and curiosities. Not only, the Aura Manager is the new creator of the environment at the hotel, from the textiles of the bed linen to the fragrance in the room and the experience that every single client, VIP or not, expects from the new cosmopolitan hospitality, trendy and always on the go like Milan. 


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